Websites · Small Business

Text mistakes that make your site or ad lose customers

Edson Feitosa de Oliveira Junior
Edson Feitosa de Oliveira Junior Founder & Lead Engineer · PruPru Digital Services

Why badly written text costs customers

Spelling mistakes, confusing text, or incomplete information on a site give the same impression of carelessness as a messy physical store — even if the product or service behind it is excellent.

The most common mistakes

How to write better without being a professional copywriter

Write as if you were explaining to a customer in person: direct, no fluff, answering the questions they'd actually ask (how much does it cost, how long does it take, how does it work). Always review before publishing, or ask someone outside the project to read it first.

Bad text also hurts paid ads

In Google Ads or social media ads, confusing text reduces the click-through rate and increases the cost per result — you pay the same (or more) for an ad that converts worse just because of the copy.

A business site with text that converts

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Frequently asked questions

Do I need to hire a professional copywriter for my company's site?

It's not mandatory, but it helps a lot if the budget allows. If you're writing it yourself, the most important thing is to be clear, direct, and to review carefully before publishing.

Do spell-check tools solve this problem?

They help catch spelling mistakes, but they don't replace reviewing for clarity and structure — a sentence can be grammatically correct and still confusing for the reader.

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